Privacy Policy

Who we are

Aiker Legacy is the estate planning arm of Aiker Legal (aikerlegal.org). We help families across England and Wales arrange Wills, trusts, probate and Lasting Powers of Attorney (LPAs). This policy explains how we collect, use and protect your personal data when you use our website and enquiry forms.

Registered office: [Registered address]. Company registration number: [Company registration number].

What information we collect

When you complete an enquiry, questionnaire or contact form on this website, we may collect:

• Your name, email address and telephone number
• Details about your family, estate and wishes that you provide in order to receive guidance or a quote
• Technical information such as your IP address and browser type, collected automatically when you visit our site

Our lawful basis for processing

We rely on your consent, given when you submit a form, to contact you about your enquiry. We also rely on our legitimate interests in operating and improving our services, provided this does not override your rights and interests.

How we use your information

We use your information to respond to your enquiry, provide a fixed-fee quote, prepare estate planning documents where you instruct us to do so, and to keep you informed about the progress of your matter. We do not sell your personal data.

Sharing your information

To provide our services, we share relevant information with qualified legal specialists at Aiker Legal, who prepare and review your documents. We may also share information with trusted service providers, such as our IT and hosting providers, who process data on our behalf under written agreements. We do not share your data with third parties for their own marketing purposes.

How long we keep your information

We retain personal data for as long as necessary to fulfil the purposes described in this policy, and to meet our legal, accounting or regulatory requirements. Where we hold documents relating to a completed matter, retention periods are set out in our engagement terms with you.

Keeping your information secure

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse.

Your rights

Under UK GDPR and the Data Protection Act 2018, you have the right to access, correct, delete or restrict the use of your personal data, to object to certain processing, and to request that your data be provided to you or another organisation in a portable format. To exercise any of these rights, please contact us using the details below.

Making a complaint

If you are unhappy with how we have handled your personal data, we would encourage you to contact us first so we can try to resolve the issue. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk or by calling 0303 123 1113.

Contact us

If you have any questions about this policy or how we handle your data, please contact us at enquiries@aikerlegal.org or call 0203 004 6549. You can also get in touch here.